Sun Ray Pros volume issues

kidlester

Elite Member
Joined
Mar 2, 2016
Messages
1,052
Location
Bryan,Tx
Hello,
Had anyone had volume issues with the Sun-Ray pros with a CTX.
Sometimes they are ok and then low volume.
Thanks
 
One side or both sides?
I had to replace a pot for one side in one of my sets.

Could be a broken, poor connecting wire in the cable / 90 degree connector.
 
One side or both sides?
I had to replace a pot for one side in one of my sets.

Could be a broken, poor connecting wire in the cable / 90 degree connector.

Hello,
Both sides.
I did find exposed wiring where the phones are connected to the headset.
May just need to buy a new pair. The connecting wire as you suggested is probably the issue.
Thanks
Tom
 
Hello,
Both sides.
I did find exposed wiring where the phones are connected to the headset.
May just need to buy a new pair. The connecting wire as you suggested is probably the issue.
Thanks
Tom

------

If you are the original registered owner, you can send them in for repair at no cost except for the shipping. I just sent in one of my pairs for an upgrade to the new universal "red knob" config. with the lock-down toggle switches. Got them back in a little over a week looking like new.
 
I would call John as ownership of the Sun Ray brand has changed hands. Definitely worth having them fixed.

Sun Ray Repair, 1106 Crabtree Rd.
Tuscaloosa, AL. 35405
Contact Information: John Smith [email protected]
Phone 1.205.239.6680
 
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