Just think about how that video comes off to someone with no background to the situation, and how simply letting a conversation happen below the video could give context. This video could very well chase away new people from your company. If I hadn't known the situation I would have been very put off by that video coming from a company like that. If it was only meant for calabash and his followers then send it to them personally, don't put it out on a public forum with no room for discussion. When you limit discussion on something like that it comes off as you are trying to control a narrative or prevent certain info from getting out. Not saying that is the case but that is just the view from my foxhole.
Dilek, If you think he is maliciously misrepresenting your products, you should report the video(s) in question to Youtube. Google takes such things pretty seriously.
Additionally, I would encourage you to download those specific videos as evidence, before he (or youtube) takes them down , so they can be used as evidence in case Notka feels that it has suffered financial harm by them and wish to pursue legal remedy in Court.
Best two post so far!
I respect Dilek and the Notka brand, but this video sinks to the Calabash level.
Dilek, I hope you will take the advise given here. Best of luck to you and the company!